Privacy Policy — 3 Lakes Driver App
Last Updated: May 5, 2026
1. Data We Collect
The 3 Lakes Driver app collects the following information to provide service:
- Phone Number: For driver authentication and dispatch communication
- GPS Location: Real-time tracking while in-transit to enable load management and delivery confirmation
- Documents: Photos of bills of lading (BOL), proof of delivery (POD), receipts, and insurance cards you upload
- Payment Information: Banking details for Stripe payout processing (handled securely by Stripe)
- Usage Data: App interactions, load acceptance/decline, message history
2. How We Use Your Data
- Process and manage load assignments
- Track deliveries and calculate accurate payouts
- Communicate with dispatch via SMS and in-app messages
- Calculate and process driver payments via Stripe Connect
- Improve app performance and reliability
- Comply with DOT and insurance requirements
3. Data Security
We use industry-standard security measures:
- HTTPS encryption for all data transmission
- PIN-based authentication (not passwords)
- 30-day session expiry for automatic logout
- Supabase database with Role-Level Security (RLS)
- Stripe PCI compliance for payment data
4. Data Retention
- Location Data: Retained while load is in-transit, deleted 30 days after delivery
- Messages: Retained for 90 days, then archived
- Documents: Retained for 1 year for compliance, then deleted
- Payment Records: Retained for 7 years (tax/legal requirement)
5. Data Sharing
We do NOT sell your data. Your information is shared only with:
- Stripe: For secure payment processing and payouts
- 3 Lakes Logistics Dispatch: For load management and communication
- Law Enforcement: If legally required by court order
6. Your Rights
You can request:
- A copy of your personal data
- Deletion of your account and associated data
- Correction of inaccurate information
Contact us at info@3lakeslogistics.com to submit a request.
7. Third-Party Services
The app uses these third-party services:
- Supabase: Database and storage (privacy: supabase.com/privacy)
- Stripe: Payment processing (privacy: stripe.com/privacy)
- Google Maps: Navigation (privacy: google.com/policies/privacy)
- Firebase Cloud Messaging: Push notifications
8. Children's Privacy
The 3 Lakes Driver app is intended for commercial drivers 18+. We do not knowingly collect data from anyone under 18.
9. Changes to This Policy
We may update this privacy policy. Changes will be posted here with a new "Last Updated" date. Continued use of the app means you accept the updated policy.
10. Contact Us
For privacy questions or requests:
- Email: info@3lakeslogistics.com
- Mailing Address: 3 Lakes Logistics, [Your Address]
© 2026 3 Lakes Logistics. All rights reserved.