Privacy Policy — 3 Lakes Driver App

Last Updated: May 5, 2026

1. Data We Collect

The 3 Lakes Driver app collects the following information to provide service:

Phone Number: For driver authentication and dispatch communication
GPS Location: Real-time tracking while in-transit to enable load management and delivery confirmation
Documents: Photos of bills of lading (BOL), proof of delivery (POD), receipts, and insurance cards you upload
Payment Information: Banking details for Stripe payout processing (handled securely by Stripe)
Usage Data: App interactions, load acceptance/decline, message history

2. How We Use Your Data

Process and manage load assignments
Track deliveries and calculate accurate payouts
Communicate with dispatch via SMS and in-app messages
Calculate and process driver payments via Stripe Connect
Improve app performance and reliability
Comply with DOT and insurance requirements

3. Data Security

We use industry-standard security measures:

HTTPS encryption for all data transmission
PIN-based authentication (not passwords)
30-day session expiry for automatic logout
Supabase database with Role-Level Security (RLS)
Stripe PCI compliance for payment data

4. Data Retention

Location Data: Retained while load is in-transit, deleted 30 days after delivery
Messages: Retained for 90 days, then archived
Documents: Retained for 1 year for compliance, then deleted
Payment Records: Retained for 7 years (tax/legal requirement)

5. Data Sharing

We do NOT sell your data. Your information is shared only with:

Stripe: For secure payment processing and payouts
3 Lakes Logistics Dispatch: For load management and communication
Law Enforcement: If legally required by court order

6. Your Rights

You can request:

A copy of your personal data
Deletion of your account and associated data
Correction of inaccurate information

7. Third-Party Services

The app uses these third-party services:

Supabase: Database and storage (privacy: supabase.com/privacy)
Stripe: Payment processing (privacy: stripe.com/privacy)
Google Maps: Navigation (privacy: google.com/policies/privacy)
Firebase Cloud Messaging: Push notifications

8. Children's Privacy

The 3 Lakes Driver app is intended for commercial drivers 18+. We do not knowingly collect data from anyone under 18.

9. Changes to This Policy

We may update this privacy policy. Changes will be posted here with a new "Last Updated" date. Continued use of the app means you accept the updated policy.

10. Contact Us

For privacy questions or requests:

Email: info@3lakeslogistics.com
Mailing Address: 3 Lakes Logistics, [Your Address]